- Description
- Curriculum
- Notice
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Event Manager
course teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievement in professional life. This Event Manager course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.
To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.
Key Features of the Event Manager Course
Our trusted, high quality and affordable Event Manager course trains individuals to become experts in their field.
Accredited by CPD
Instant e-certificate and hard copy dispatch by next working day
Fully online, interactive course with audio voiceover
Developed by qualified professionals in the field
Discounts on bulk purchases
Self-paced learning and laptop, tablet, smartphone-friendly
24/7 Learning Assistance
Accreditation
All of our courses, including this Event Manager
course
,
are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
Assessment
At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.
Note: This course is priced for individual self-directed learning. Enterprise, organisation and government training programmes are delivered under separate accredited contracts and include additional compliance, reporting and quality assurance services. Prices for enterprise/government customers follow our formal rate card.
Module 1: (Types of Events)
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1
Types of EventsAwards Charity Conferences and Seminars Holiday -
2
Types of EventsAwards Charity Conferences and Seminars Holiday
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3
Types of EventsAwards Charity Conferences and Seminars Holiday
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4
Types of EventsAwards Charity Conferences and Seminars Holiday
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5
Types of EventsAwards Charity Conferences and Seminars Holiday
Module 2: (Brainstorming)
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6
BrainstormingDetermine the Event’s Purpose Determine a Theme Write Down & Review Ideas Determine a Date
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7
BrainstormingDetermine the Event’s Purpose Determine a Theme Write Down & Review Ideas Determine a Date
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8
BrainstormingDetermine the Event’s Purpose Determine a Theme Write Down & Review Ideas Determine a Date
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9
BrainstormingDetermine the Event’s Purpose Determine a Theme Write Down & Review Ideas Determine a Date
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10
BrainstormingDetermine the Event’s Purpose Determine a Theme Write Down & Review Ideas Determine a Date
Module 3: (Support Staff)
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11
Support StaffSecurity Valet Waiters/ waitresses Clean up crew
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12
Support StaffSecurity Valet Waiters/ waitresses Clean up crew Visual Technician Media Technician Audio Technician Specialized Equipment Technician
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13
Support StaffSecurity Valet Waiters/ waitresses Clean up crew
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14
Support StaffSecurity Valet Waiters/ waitresses Clean up crew
Module 4: (Technical Staff)
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15
Technical StaffVisual Technician Media Technician Audio Technician Specialized Equipment Technician
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16
Technical Staff
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17
Technical StaffVisual Technician Media Technician Audio Technician Specialized Equipment Technician
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18
Technical StaffVisual Technician Media Technician Audio Technician Specialized Equipment Technician
Module 5: (Vendors)
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19
VendorsFood Vendor Equipment Vendor Decorations and Furnishing Vendors Photography/ Video Vendor
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20
VendorsFood Vendor Equipment Vendor Decorations and Furnishing Vendors Photography/ Video Vendor
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21
VendorsFood Vendor Equipment Vendor Decorations and Furnishing Vendors Photography/ Video Vendor
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22
VendorsFood Vendor Equipment Vendor Decorations and Furnishing Vendors Photography/ Video Vendor
Module 6: (Get Organized)
Module 7: (Post Event Activities)
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27
Post Event ActivitiesSurvey Share Media Send Thank You Notes Start planning the next event!
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28
Post Event ActivitiesSurvey Share Media Send Thank You Notes Start planning the next event!
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29
Post Event ActivitiesSurvey Share Media Send Thank You Notes Start planning the next event!
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30
Post Event ActivitiesSurvey Share Media Send Thank You Notes Start planning the next event!
Module 8: (Introduction to Hospitality Management)
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31
Introduction to Hospitality ManagementImportance of Hospitality Managing the Delivery of Hospitality Management’s Role The Service Strategy Statement Financial Commitment Total Quality Management Applications Developing a Service Management Program Guest Cycle Moments of Truth in Hotel Service Management Employee Buy-in Concept Screening Employees Who Deliver Hospitality Empowerment Training for Hospitality Management Evaluating the Service Management Program Interfacing with Other Departments in Delivering Hospitality Customer Relationship Management Summary Assessment
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32
Introduction to Hospitality ManagementImportance of Hospitality Managing the Delivery of Hospitality Total Quality Management Applications Developing a Service Management Program Customer Relationship Management Summary Assessment
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33
Introduction to Hospitality ManagementImportance of Hospitality Managing the Delivery of Hospitality Management’s Role The Service Strategy Statement Financial Commitment Total Quality Management Applications Developing a Service Management Program Guest Cycle Moments of Truth in Hotel Service Management Employee Buy-in Concept Screening Employees Who Deliver Hospitality Empowerment Training for Hospitality Management Evaluating the Service Management Program Interfacing with Other Departments in Delivering Hospitality Customer Relationship Management Summary Assessment
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34
Introduction to Hospitality ManagementImportance of Hospitality Managing the Delivery of Hospitality Management’s Role The Service Strategy Statement Financial Commitment Total Quality Management Applications Developing a Service Management Program Guest Cycle Moments of Truth in Hotel Service Management Employee Buy-in Concept Screening Employees Who Deliver Hospitality Empowerment Training for Hospitality Management Evaluating the Service Management Program Interfacing with Other Departments in Delivering Hospitality Customer Relationship Management Summary Assessment
Module 9: (An Overview of Hotel Industry)
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35
An Overview of Hotel IndustryHotel Eco Hotel Conference and Resort Hotels Boutique Hotel Apartment Hotel Destination Club Motel Inn Resort Bed and Breakfast Gratuity Summary Assessment
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36
An Overview of Hotel IndustryHotel Eco Hotel Conference and Resort Hotels Boutique Hotel Apartment Hotel Destination Club Motel Inn Resort Bed and Breakfast Gratuity Summary Assessment
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37
An Overview of Hotel IndustryHotel Eco Hotel Conference and Resort Hotels Boutique Hotel Apartment Hotel Destination Club Motel Inn Resort Bed and Breakfast Gratuity Summary Assessment
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38
An Overview of Hotel IndustryHotel Eco Hotel Conference and Resort Hotels Boutique Hotel Apartment Hotel Destination Club Motel Inn Resort Bed and Breakfast Gratuity Summary Assessment
Module 10: (Management of Front Office Operations)
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39
Management of Front Office OperationsThe Arrival Chronology Greeting Transition Registration Check-in Determining Methods of Payment Completion Group Arrivals Front Desk Checkout Guest Directed Computer Checkout Automated Checkout Front Office Operations Communications Staffing Value-Added Services Operations Administration Summary Assessment
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40
Management of Front Office OperationsThe Arrival Chronology Front Office Operations Summary Assessment
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41
Management of Front Office OperationsThe Arrival Chronology Greeting Transition Registration Check-in Determining Methods of Payment Completion Group Arrivals Front Desk Checkout Guest Directed Computer Checkout Automated Checkout Front Office Operations Communications Staffing Value-Added Services Operations Administration Summary Assessment
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42
Management of Front Office OperationsThe Arrival Chronology Greeting Transition Registration Check-in Determining Methods of Payment Completion Group Arrivals Front Desk Checkout Guest Directed Computer Checkout Automated Checkout Front Office Operations Communications Staffing Value-Added Services Operations Administration Summary Assessment
Module 11: (Management of Food and Beverage Operations)
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43
Management of Food and Beverage OperationsFood and Beverage Management Kitchen Food Operations Bars Stewarding Department Catering Department Position Profile Catering Event Order Catering Coordinator Catering Services Manager Room Service/In-Room Dining Sustainable Food and Beverage Operations Trends in Lodging Food and Beverage Operations Summary Assessment
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44
Management of Food and Beverage OperationsFood and Beverage Management Kitchen Food Operations Bars Stewarding Department Catering Department Room Service/In-Room Dining Sustainable Food and Beverage Operations Trends in Lodging Food and Beverage Operations Summary Assessment
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45
Management of Food and Beverage OperationsFood and Beverage Management Kitchen Food Operations Bars Stewarding Department Catering Department Position Profile Catering Event Order Catering Coordinator Catering Services Manager Room Service/In-Room Dining Sustainable Food and Beverage Operations Trends in Lodging Food and Beverage Operations Summary Assessment
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46
Management of Food and Beverage OperationsFood and Beverage Management Kitchen Food Operations Bars Stewarding Department Catering Department Position Profile Catering Event Order Catering Coordinator Catering Services Manager Room Service/In-Room Dining Sustainable Food and Beverage Operations Trends in Lodging Food and Beverage Operations Summary Assessment
Module 12: (Customer Satisfaction)
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47
Customer SatisfactionGreat Expectations Defining Your ‘Perfect’ Guest Understanding Guests’ Expectations How to Attract Your Perfect Guests Delivering the Dream Service Standards Consistency is King Building Systems The Extra Mile Indulge the Senses Know Your Onions Surprise and Delight Excel with Technology The Everlasting Review Wining the Reviews Summary Assessment
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48
Customer SatisfactionGreat Expectations Delivering the Dream The Extra Mile The Everlasting Review Wining the Reviews Summary Assessment
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49
Customer SatisfactionGreat Expectations Defining Your ‘Perfect’ Guest Understanding Guests’ Expectations How to Attract Your Perfect Guests Delivering the Dream Service Standards Consistency is King Building Systems The Extra Mile Indulge the Senses Know Your Onions Surprise and Delight Excel with Technology The Everlasting Review Wining the Reviews Summary Assessment
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50
Customer SatisfactionGreat Expectations Defining Your ‘Perfect’ Guest Understanding Guests’ Expectations How to Attract Your Perfect Guests Delivering the Dream Service Standards Consistency is King Building Systems The Extra Mile Indulge the Senses Know Your Onions Surprise and Delight Excel with Technology The Everlasting Review Wining the Reviews Summary Assessment
Module 13: (E-Hospitality and Technology)
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51
E-Hospitality and TechnologyHospitality and Internet Advances ICT and Internet Capabilities and Impacts in Hospitality E-Solutions Innovations in Hospitality Innovation in Electronic Distribution Innovation in E-Marketing Social Media and Hospitality Conclusions Summary Assessment
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52
E-Hospitality and TechnologyHospitality and Internet Advances ICT and Internet Capabilities and Impacts in Hospitality E-Solutions Innovations in Hospitality Social Media and Hospitality Conclusions Summary Assessment
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53
E-Hospitality and TechnologyHospitality and Internet Advances ICT and Internet Capabilities and Impacts in Hospitality E-Solutions Innovations in Hospitality Innovation in Electronic Distribution Innovation in E-Marketing Social Media and Hospitality Conclusions Summary Assessment
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54
E-Hospitality and TechnologyHospitality and Internet Advances ICT and Internet Capabilities and Impacts in Hospitality E-Solutions Innovations in Hospitality Innovation in Electronic Distribution Innovation in E-Marketing Social Media and Hospitality Conclusions Summary Assessment
N/a
Category:
Course details
Duration
2 hours, 48 minutes
Lectures
54
Video
2 hours, 48 minutes
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