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Retail Management Diploma

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Category

Management

28 Students enrolled

Description
Curriculum
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Overview:

The Retail Management Diploma Course is a must for anyone who wants to progress to a management role within the retail sector. It is also perfect for anyone looking to gain essential skills to kickstart their retail career. It covers every area of managing in a retail environment, from the psychology of merchandising to the principles of

supply chain management.

Through this in-depth training program, you will learn expert strategies for attracting customers into your store, communication techniques for providing excellent

customer service

, and the steps to creating an effective market expansion strategy to ensure your business’s growth. Moreover, you’ll deepen your understanding of consumer behaviour and trends in the retail sector, which will help you gain a competitive edge in the market.

By the end of the course, you will be equipped with a range of skills needed to efficiently run any retail store. You will also have an excellent understanding of your career opportunities in this field, from buying through to merchandising.

Accredited by CPD

Instant e-certificate and hard copy dispatch by next working day

Fully online, interactive course with audio voiceover

Developed by qualified professionals

Self-paced learning and laptop, tablet, smartphone-friendly

24/7 Learning Assistance

Discounts on bulk purchases

Learning Outcomes

By the end of the course, learners will be able to:

Demonstrate knowledge of the different stages of the retail lifecycle

Identify the different careers in buying and merchandising

Create an effective retail strategy framework and market expansion strategy

Discuss in detail each retail marketing level: mass-market, middle-market & luxury

Implement demand-based pricing strategies and understand the relationship between price and value

Understand the principles of supply chain management in the retail sector

Deal with different types of customers and understand what constitutes excellent customer service

Accreditation

All of our courses, including this

Retail Management Diploma

, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Assessment

At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

Note: This course is priced for individual self-directed learning. Enterprise, organisation and government training programmes are delivered under separate accredited contracts and include additional compliance, reporting and quality assurance services. Prices for enterprise/government customers follow our formal rate card.

Module 1: (Introduction to Retail Management)

Module 2: (Retail Strategy)

Module 3: (Retail Buying and Merchandising)

Module 4: (Retail Pricing)

Module 5: (Supply Chain Management in Retailing)

Module 6: (The Sales Process and Dealing with Customers at the Checkout)

Module 7: (Importance of Consumer Behaviour)

Module 8: (Taking Trends and Targeting Customers Effectively)

Module 9: (The Importance of Communicating with Customers)

Module 10: (Choosing a Retail Location)

Module 11: (Retail Psychology)

Module 12: (Negotiate the Right Deal with Suppliers)