New course

Professional Telephone Receptionist Course

Instructor

Category

35 Students enrolled

Description
Curriculum
Notice

Professional Telephone Receptionist course is designed for the receptionist, care home receptionist, receptionist administrator, customer service advisor, or individual who wants to brush up their skills and knowledge in Professional Telephone Receptionist. This Professional Telephone Receptionist course shares the key strategies, concepts and techniques of successful Professional Telephone Receptionist.

In this comprehensive Professional Telephone Receptionist course, you will deepen your understanding of core receptionist skills, communication skills, key problem-solving techniques, self-management skills, time management skills, key techniques of working with time zones and much more.

By the end of this course, you will be able to manage Professional Telephone Receptionist with excellence and professionalism. You will get a strong understanding of the Professional Telephone Receptionist job and will help you grow further in your career. Moreover, you will receive an accredited certification from CPD that will enhance your CV and make you worthy in the job market. So, enrol in this course today and fast track your career ladder.

Accredited by CPD

Instant e-certificate and hard copy dispatch by next working day

Fully online, interactive course with Professional voice-over

Developed by qualified first aid professionals

Self paced learning and laptop, tablet, smartphone friendly

24/7 Learning Assistance

Discounts on bulk purchases

Learning Outcomes

By the end of the course, learners will be able to:

Demonstrate in-depth knowledge on time management

Understand the key elements of telephone receptionist job

Learn how to work with different time zone

Understand the process of establishing good habits

Learn key strategies of solving problems

Learn key strategies and techniques of organizing and planning

Key elements of successful self-management

Explore key strategies of remove time wasters

Learn about how to avoid procrastination

Assessment

At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

Note: This course is priced for individual self-directed learning. Enterprise, organisation and government training programmes are delivered under separate accredited contracts and include additional compliance, reporting and quality assurance services. Prices for enterprise/government customers follow our formal rate card.

Module 1: (Core Skills Required)

Module 2: (Self-Management (I))

Module 3: (Self-Management (II))

Module 4: (Time Management (I))

Module 5: (Time Management (II))

Module 6: (Organizing and Planning (I))

Module 7: (Organizing and Planning (II))

Module 8: (Communication (I))

Module 9: (Communication (II))

Module 10: (Additional Challenges)

N/a